Romwe Frequently Asked Questions

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Whether you heard of through a friend, through a search on Google or through a social media ad, you might be wondering if Romwe is a trustworthy website to order from. Below are some of the most common questions asked about Romwe.

Our conclusion is that Romwe is a safe website to shop from and you will receive your order. However, multiple customers have complained that there are issues when it comes to ordering from Romwe.

The most common complaint is the delivery time taking longer than expected. Customers have also complained that the products don’t always match what is in the picture, the sizing can be questionable and the quality can be sub-par for some of their items.

The old saying rings true; “you get what you pay for”. If you’re looking for cheap, cute, trendy fashion items and are willing to take a risk on the delivery time, sizing and quality of the item, Romwe can be a good website to order from.

You can read our full Romwe review here.

Is Romwe a legit site?

Absolutely! is a great place to shop for the latest fashion. Great deals on clothing, shoes, home goods, and even fun things for your pets!

Is Romwe and Shein the same?

Romwe and Shein are not exactly the same, though these companies are both under the same brand umbrella, similar to JustFab and ShoeDazzle. They do vary slightly in their selection of items, but there is significant crossover.

They also have different policies. Where Shein has a point system to gather larger discounts, Romwe gives the discounts upfront.

Is Romwe in the USA?

Romwe has five warehouse locations around the world: California, New Jersey, China, Dubai, and Belgium. This means that when you order from the website, you may receive an item from any one of these locations, depending on proximity and stock availability.

Where is Romwe located?

Romwe’s main headquarters are located in China, but they have warehouse locations spread throughout the world.

Is Romwe Safe 2020?

Romwe is safe to shop with, but there are quite a few mixed reviews about quality and customer service. They currently have an F rating on the Better Business Bureau website, but they do not seem to be active in resolving issues and complaints sent to the BBB.

Who is Romwe owned by?

Romwe is owned by April Xie and is headquartered in China.

Is Romwe from China?

Romwe is based in China, but ships items from facilities located around the world.

Is Romwe safe for debit cards?

Romwe is safe for debit cards. They accept Visa, Mastercard, Maestro, Discover, American Express, and Diners Club, but they do not collect personal information or credit/debit card numbers.

For additional protection, you can also use PayPal to make a purchase.

Is Romwe a vendor?

Yes, Romwe is a boutique clothing wholesale supplier.

Why is Shein so cheap?

Shein can keep its prices low by outsourcing the production of their items to factories.

Is Romwe jewelry good?

Romwe has decent quality jewelry if it is properly cared for. It’s not top of the line, but okay for everyday, casual wear.

Is Romwe an ethical company?

Romwe has procedures in place to produce items ethically and humanely and requires all of its suppliers to sign a letter of agreement to ensure these practices are held up in their locations. That being said, Romwe is a fast fashion brand and the app was banned in India for stealing its users’ data and does not explicitly list the procedures that they use to ensure the ethical production of their products.

Why is Romwe bad?

Romwe is bad because of their production of fast fashion and the stealing of user data from the app. Though there is an ethics policy listed on their website, they don’t have specifics of what this policy entails and the explicit enforcement of this policy.

Are Romwe swimsuits good quality?

Romwe swimsuit quality is mediocre. Romwe doesn’t regularly have the best quality swimsuits. Cute, trendy designs and fits do not always make up for inconsistent sizing and poor quality fabric. There have been multiple complaints that the products do not match the photos for the listing.

Some of the swimsuits definitely go against this, though, and could last for a few seasons. Just make sure to check the measurements before you order to ensure the fit is correct.

Why is Shein bad?

Similar to Romwe, Shein is a fast-fashion company and has questionable ethical standards, though they do have ethics policies listed. They do not go into great detail as to what these policies are or how they are enforced.